Record retention
Keeping records that evidence compliance for a minimum period, so they are available to supervisors and in disputes.
Record retention is the obligation to keep records that evidence compliance for a minimum period, so they are available to supervisors, auditors and parties to a dispute. The US Regulation E, for example, requires covered persons to retain evidence of compliance with its requirements for a set period, and EU and UK rules impose similar duties for payments and AI logs. For agents, retention must cover the mandate and the context around each action, not only the final payment record.
Agent Minute explains this term on 13 November 2026.
Related terms
Audit trailA chronological record of who accessed a system and what operations they performed, enough to reconstruct events.Evidence packA bundle of records that reconstructs one agent action: identity, mandate, authentication, inputs, calls, outputs and approvals.Automatic loggingBuilt-in recording of events while a high-risk AI system runs, so its operation can be traced afterwards.Error resolutionRegulation E's procedure for a consumer to report an error on an account and for the institution to investigate.