Commerce and checkout

Merchant-initiated transaction

A card payment the merchant initiates without the cardholder present, under an agreement made earlier.

A merchant-initiated transaction is a card payment that the merchant initiates without the cardholder taking part at that moment, based on an agreement the cardholder made earlier, such as a subscription, an instalment or a charge for a no-show. Card scheme rules define how such payments are flagged and linked to the original agreement, and European supervisors have treated payments initiated only by the payee as outside the scope of strong customer authentication. Agent purchases made while the customer is absent raise similar questions about what the earlier agreement must contain.

Agent Minute explains this term on 28 November 2026.

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