Consumer finance

Retail banking

Customers already point agents at their accounts; banks need to see who is acting and within what limits.

Customers are starting to let software agents read balances, pay bills and move money between their own accounts. For a bank, an agent that logs in with the customer's credentials is indistinguishable from the customer, and a broad data-sharing consent says nothing about payments. AgenticOpenFinance™ gives each agent an identity, a mandate the customer grants in the bank's own app, and a permission dashboard the customer controls.

What agents do

What you build on AgenticOpenFinance™

1

Permission dashboard

The customer sees every agent with access to their accounts, the purpose and the expiry, and revokes any of them in one step.

2

Bill-payment mandates

A household bills agent pays utilities within a per-payment and a monthly cap; a new payee is sent to the customer for approval.

3

Decoupled approval

When an action needs the customer, the approval reaches the bank app with the amount, the payee and the agent named, and is confirmed with strong customer authentication.

4

Agent identification

Requests from agents are signed and checked against published keys, so the bank can tell a registered agent from screen scraping.

5

Evidence per action

Every agent payment is sealed with the mandate snapshot, the verdict and the approval, ready for a complaint or an unauthorised-payment claim.

Value chain

The actors in this chain

AgenticOpenFinance™ connects them with one identity check, one mandate model, one policy and one evidence trail.

CustomerAgent operatorBankAccount information and payment initiation providersPayeesComplaints and disputes team

Regulators and standards in the directory

Typical flow

A governed agent flow, step by step

  1. Agent requests access
  2. Customer grants mandate and consent in the bank app
  3. Agent reads balances
  4. Bill arrives
  5. Policy check and, for a new payee, customer approval
  6. Payment initiated
  7. Evidence sealed

Live demo

See it in the terminal

One event, the right channel: approvals, expiring mandates and consent, blocked payments (demo). Demo data

DemoAll companies, people, agents and amounts are fictional. Protocol names refer to public specifications; naming one is not a partnership or an endorsement.

Build Retail banking on AgenticOpenFinance™.