Agent payments

Payment initiation service

A service that initiates a payment order at the user's request from an account held at another provider.

Under PSD2, a payment initiation service is a service to initiate a payment order at the request of the payment service user with respect to a payment account held at another payment service provider. The provider of that service, often called a PISP, must be authorised and must identify itself to the account provider, and the payer authenticates with their own bank. It is the regulated channel through which an agent can instruct an account-to-account payment in the European Union and the UK.

Agent Minute explains this term on 6 November 2026.

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