Agents and autonomy

Agent handoff

Passing control of a conversation from one agent to a specialist agent, which then takes over the turn.

An agent handoff passes control from one agent to another. In the OpenAI Agents SDK, a triage agent hands the conversation to a specialist, which becomes the active agent for the rest of the turn; by default the new agent sees the whole previous conversation, and input filters can change what it receives. Handoffs suit workflows where routing is itself part of the job, such as customer service moving between cards, payments and complaints. Permissions should never grow along a chain of handoffs.

Agent Minute explains this term on 12 March 2027.

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